BSS+ Client Success Story: Meals on Wheels
Ms. Wagoner has been a client of Meals on Wheels Central Texas since December 2018. For many years, Ms. Wagoner was a secretary; although, she quit her job to become a caregiver for her ill sister in Mississippi. At the time, she was living with her sister and brother-in-law. After her sister passed away, she was kicked out of the house, which prompted her move to Austin.
Ms. Wagoner ended up in a group home where another household member assaulted her. This resulted in high medical bills and a move away from the group home for her safety. In February 2019, Ms. Wagoner moved into housing she ultimately could not afford. She lives on a fixed income with no financial assistance from family or friends and is having to make large adjustments to reduce her expenses.
Ms. Wagoner and her BSS+ case manager worked on a plan beginning in April of this year when a follow-up visit revealed her pressing issues. The plan was to get her moved into more affordable housing that fit her budget. BSS funds were used to help with portions of her rent, so she could also afford to buy food, medications for a variety of medical issues, and to pay off outstanding medical debt. She also was connected to other community services that will help her to continue to live independently.